41 lines
1.1 KiB
Python
41 lines
1.1 KiB
Python
import httpx
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from app.services.token_manager import get_access_token
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WECHAT_API_BASE = "https://qyapi.weixin.qq.com"
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async def send_msg(touser: str, open_kfid: str, msgtype: str, content: str) -> dict:
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"""主动发送消息给客户"""
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token = await get_access_token()
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url = f"{WECHAT_API_BASE}/cgi-bin/kf/send_msg?access_token={token}"
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body = {
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"touser": touser,
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"open_kfid": open_kfid,
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"msgtype": msgtype,
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}
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if msgtype == "text":
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body["text"] = {"content": content}
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async with httpx.AsyncClient() as client:
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resp = await client.post(url, json=body)
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return resp.json()
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async def sync_msg(open_kfid: str, cursor: str = "", token: str = "", limit: int = 100) -> dict:
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"""拉取客服消息（轮询模式）"""
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access_token = await get_access_token()
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url = f"{WECHAT_API_BASE}/cgi-bin/kf/sync_msg?access_token={access_token}"
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body = {
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"cursor": cursor,
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"token": token,
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"limit": limit,
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"open_kfid": open_kfid,
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}
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async with httpx.AsyncClient() as client:
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resp = await client.post(url, json=body)
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return resp.json()
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